Drug and alcohol helpline


Questions drink and drugs advice line

Questions. If you have any questions about anything on this website or about drug and alcohol rehab programs, detox etc, please email us at the email address below, and one of our trained members of staff will answer your questions within 15 minutes, and in most cases sooner.

Your questions are important to us

We welcome your questions as we can gauge what people are looking for through your questions. This enables us to add content to our websites so as other people looking for the same answers can find them. We do get asked a lot of the same questions hence we have compiled a list of FAQ below.


How do I know if I have a drink or drugs problem?

If you feel you need to ask this question then the chances are you have got a problem.

Do you offer free drug and alcohol rehab?

We offer free help and advice to everyone, and we are happy to give you all the information you will need to get free drug and alcohol rehab.

Can I use my medical insurance?

We are happy to except all medical insurance companies policies.

When do you close?

We never close. We are open 24 hours a day everyday of the year.

Who will I speak to if I phone?

You will speak to a trained member of staff. We only have trained members of staff answer our calls and messages.

Is my call or message confidential?

All contact with ADUS Healthcare is strictly confidential.

Do you have a centre near me?

Yes, we have drug and alcohol rehabilitation treatment centres available all over the UK.

Is there a waiting list?

NO, we will always have room in our centres.

Do I get my own room?

Which ever centre you go to you will have your own room.

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